Please go to our website, http://www.sanjoseca.gov/index.aspx?NID=708, Click on Open-Competitive Recruitments and search by job number 1600226, or simply scroll down the page.
About the Department
The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.
Positions & Duties
The Department of Public Works is seeking qualified candidates to fill two (2) positions for Senior Systems Applications Programmer (SSAP) as a members of the Technology Services Section. The current positions are available in the Enterprise Asset Management Group (EAM) and Capital Project Management System (CPMS)/Geographic Information System (GIS) Group.
The SSAPs will report to an Information Systems Analyst (ISA). These positions will be responsible to perform programming that supports the development and maintenance of major applications used by the Department of Public Works and city-wide operations.
The SSAPs help assure that systems meet customer expectations. The ideal candidate(s) must be able to work in a dynamic environment and can effectively perform operational tasks in addition to supporting projects. The positions will function with minimum supervision and must be a critical thinker and effective decision maker in line with the responsibilities and duties detailed below. Written and verbal communication skills are very important since these positions may be a point of contact for internal customer technical support, serve a diverse customer base, and must maintain excellent customer relations.
Key responsibilities and duties within specific work groups in Public Works may include but are not limited to:
The primary role of the SSAP (EAM) position is to act as a technical assistant, supporting and managing a fully implemented activity based asset management application with an Oracle backend database (FleetFocus by AssetWorks), and supporting all duties necessary for maintaining, supporting, and optimizing systems supporting the Fleet Division.
This position supports ongoing user training, report creation using tools including Crystal Reports software, user administration, systems support, maintenance, programming efforts, and must maintain excellent customer relations.
Duties may include operation and implementation of all modules in AssetWorks FleetFocus Fleet Management Software (FleetFocus) application used by the Department of Public Works Fleet Division, while supporting the planning, coordination, and implementation of application upgrades, testing, and resolving production support problems in a prompt and efficient manner, including providing ITD DBA with all Oracle database scripts and structure to implement. Acts as a liaise with AssetWorks on the development of system enhancements to overcome known problems or further fulfill user requirements. Supports QA, testing, and documentation of new releases within the FleetFocus platform. Participates in the development, testing, deployment, and maintenance of hosted and web applications to address the Fleet Division business needs. Coordinates and maintains database objects (tables, views, stored procedures and packages) to support FleetFocus functionality. Creates, edits, and maintains reports using Crystal Reports or reporting services within the FleetFocus platform or other technology supporting the Fleet Division. Communicates effectively orally and in writing to technical and non-technical audience.
The primary role of the SSAP (CPMS/GIS) position is to perform programming to support the development and maintenance of two enterprise systems:
CPMS - An enterprise application that supports the Department of Public Works and city-wide operations in the management of capital projects.
GIS - A complex system of tools, especially the ArcGIS software stack, and an enterprise database that supports mapping and analysis of city assets (such as streets, sewer storm and water systems, and community centers) and many forms of spatial data (permits, code complaints, construction activities).
The programming will typically involve, but not be limited to, web front-ends connecting to Oracle or SQL Server databases.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will not prepare or file a labor condition application with the Dept. of Labor.
Education: Bachelor's Degree from an accredited college or university in Business Administration, Public Administration, Computer Technology, or a closely related field.
Experience: Three (3) years of increasingly progressive experience in computer systems applications programming.
Acceptable Substitutions: Additional years of directly related work experience may be substituted for up to a maximum of two years of the educational requirement on a year-for-year basis.
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
Job Expertise: Demonstrate knowledge of and experience with applicable professional/technical principles and practices of application management, Citywide and departmental procedures/policies and federal and state rules and regulations.
Customer Service: Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner. Demonstrates ownership, attention to detail, and effective/efficient follow-through.
Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Project Management: Ensures support for projects and implements agency goals and strategic objectives.
Team Work & Interpersonal Skills: Demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
Commnication: Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility